Refund Policy

Refund Eligibility:

We offer refunds under the following conditions:

Product/Service Defects:

If the product or service you purchased is defective or does not meet its intended purpose, you may be eligible for a refund.

Cancellation:

If you cancel a subscription or service within the specified cancellation period, you may be no eligible for a refund.

Complaints:

In certain circumstances and at our sole discretion, refunds may not be issued to customers who are unhappy with their purchase. Therefore please check your product specification carefully before purchasing. Please contact our support team to discuss your specific situation.

Refund Request Process:

To request a refund, please follow these steps.

Contact Customer Support:

Contact our support team via Data Protection and provide details about your request, including your order or financial information.

Evaluation:

We will review your claim and determine your eligibility for a refund based on the applicable terms set forth in Section 1.

Refund approval:

If your request is approved, we will process your refund within the time period specified in our refund policy.

Refund Methods:

Refunds are generally made through one of the following methods.

Primary Payment Method:

If you will use a credit card, debit card or other electronic payment method, we will refund the money back to the place of payment: money first.

Store:

In some cases we may offer store credit as an alternative to a refund.

Refund period:

Refund period may vary depending on the payment method and financial institution. We will do our best to process your refund as quickly as possible, usually within 10 days of confirmation.

If you have any questions about our refund policy or need further assistance, please contact our support team sales@megawholesalehub.com.